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Application of Banco do Brasil does not open and is effective outside of this fifth (7)

Or application do Bank of Brazil for Android phones and iPhone (iOS) is fora do ar, nesta quinta-feira (7). From 10:30 am (Brasília time), there have been reports of users on social networks with difficulty paying tickets or accessing accounts through the app, as well as the site for web browsers.

Banco do Brasil headquarters building, in Brasília.

Photo: Marcelo Camargo/Agência Brasil / Tecnoblog

No site DownDetector, it is possible to see that the instabilidade começou pela manhã. As it seems, the bank services continue to be inaccessible at the time of publication of this note, around 2:25 p.m.

The problem affects all the regions of the country, with stories concentrated in the main cities, such as São Paulo, Rio de Janeiro, Curitiba, Porto Alegra, Salvador, Fortaleza, Belém and Brasília.

As for this, not Twitter, users claim that they can’t access the application. Some people commented that they couldn’t get a non-application sequer fazer login.

Here, we tried to access the application for iPhone (iOS) and we also couldn’t get into the account. When trying to access the profile, the program issues an error message saying that “there was a connection problem with our app, please be later”.

Application of Banco do Brasil is fora do ar

Application of Banco do Brasil is fora do ar

Photo: Murilo Tunholi/Tecnoblog / Tecnoblog

BB guarantees that there is no cyber attack

EITHER tech blog I contacted Banco do Brasil to find out the cause of the problem. In a note sent by e-mail, to instituição informou o seguinte:

“The Banco do Brasil informs that the app is presenting momentary intermittence for some clients, due to the fact that we use the external communication link services.

Or BB is working to normalize the accesses to the application or as soon as possible.

The Bank clarifies that all of its other service channels continue to operate normally, through the internet, WhatsApp, Customer Service Center, self-service terminals and agencies. The BB emphasizes that it is not related to a cyber attack.”

Bank of Brazil.

Update on July 7, 2022, at 4:28 p.m.: Banco do Brasil’s position on instability included.

Application of Banco do Brasil does not open and is effective outside of this fifth (7)